PRIVACY POLICY

Roof Moss Rescue Pty Ltd respects your privacy and is committed to protecting the personal information you provide to us.

 

Information We Collect:
We may collect personal information when you contact us, request a quote, complete an online enquiry form, communicate with us through social media or engage our services.

This information may include your name, phone number, email address, property or service address, details about the services you are interested in, photographs or information relating to your property, and any other information you choose to provide.

How We Use Your Information

We may use your information to:

* Respond to enquiries and provide quotes
* Contact you regarding requested services
* Arrange, provide and manage our services
* Communicate with you about bookings or work being undertaken
* Maintain our business and customer records
* Improve our services and customer experience
* Send marketing communications where permitted by law

Online Enquiries and Advertising

If you submit your details through our website, Facebook, Instagram or another advertising platform, we may receive the information you provide so that we can respond to your enquiry and contact you about our services.

Sharing Your Information

We do not sell your personal information.

We may share information with employees, contractors or service providers where reasonably necessary to provide our services or operate our business. We may also disclose information where required or authorised by law.

Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Access and Corrections

You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date

Marketing Communications

You can ask us at any time to stop sending you marketing communications by contacting us or using an unsubscribe option where provided.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Roof Moss Rescue Pty Ltd
Phone: 1300 223 230
Email: info@roofmossrescue.com.au
Website: www.roofmossrescue.com.au

Last updated: September 2026